How to find a tax agent or BAS agent

The Tax Practitioners Board (TPB) is a professional body which regulates tax practitioners and maintains a register of tax agents and BAS agents.  You can access and search the register here:  https://www.tpb.gov.au/finding-and-using-tax-practitioner

Making a complaint

We always endeavour to provide you with the best service.  However, if you are not satisfied with our service, we encourage you to call us or put your complaint in writing to our office.  Whilst every effort will be made to resolve the matter promptly and impartially, if you are not satisfied with our response, you can refer the matter to the TPB.  Information about the TPB’s complaints process is available here:  https://www.tpb.gov.au/complaints